Maintenance Reporting

Welcome to our Maintenance reporting system.

We are currently migrating all tenants over to our Property File Online system which will keep you up to date with your tenancy details including any maintenance requests. You should have received an invite if not then please contact us and we will resend this.

COVID-19 delays - This may cause delays as our contractors need to take additional precautions. Please forgive us if it take up to 3 days to comes back to your requests. Urgent requests will be dealt with as usual.

Add Photos - These will help solve the issue quicker.
Upload Photos and/or documents to help us.
Drop files here or
Name*
First Last
Email*
Phone*
Property Address*
Street Address City State / Province / Region ZIP / Postal Code
Notes when attending property
Parking Restrictions, Pets we need to be aware of, Alarm information,
Consent*
- I give authority for my property to be accessed without me being present.
- I want to be present when the work is carried out
Tenants Health Status*
I am not sick, have a temper above 37.5 degrees, have a sore throat or cough, in Self Isolation, Shielding, Quarantined or subject to any medical restriction which will prohibit our contractors to attend the property?
- One of the tenants or myself are NOT displaying any of the above.
- One of the tenants or myself are displaying one of the above.
Is there a vulnerable occupier at the property?
A vulnerable tenant is defined as: “A person aged 18 or over who is, or may be, in need of community care services by reason of mental or other disability, age or illness, and who is or may unable to take care of himself or herself against significant harm or exploitation.”
- Yes
Name
This field is for validation purposes and should be left unchanged.

Maintenance Reporting

EMERGENCY *

Add Photos - These will help solve the issue quicker.